We've Got Your Back

We'll send you tracking information via email within 1-2 business after placing your order. You can also access your tracking information by logging into your account and navigating to your order info.

Of course! For most of our rugs we offer a 30-day trial period where you can try your rug on at home and return it for a refund on the full price of the rug.

Just give us a call toll free at 1 888 466 6869 or send us an email at sales@ecarpetgallery.com and we'll take care of the rest. For more info on returns, click here.

Regularly vacuuming and spot cleaning should be sufficient to keep your rug looking new. For more in depth rug care info, head over to our rug care page here.